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An Error Has Occurred In The Directory Service Websense


When using the DN notation you must start with CN= the DISPLAY NAME and not the account name. ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: Connection to failed. Help! In addition, TRITON - Web Security now more accurately reflects the regular expression syntax supported by Filtering Service. (EI 3596) Network Agent Network Agent on Linux can now handle 13,000 packets Source

This addresses a problem that prevented TRITON - Web Security Toolbox features from functioning properly. (v7.0 Hotfix 19, 20, 28, 34, v7.0.1 Hotfix 04, 13, 26, 29) When administrators use category If you change directory service settings, you can revert to the default configuration as follows: In Websense Manager, select Server > Settings. Thanks, | Page 1 of 1 (6 items) Contact Us Free Trials & Demos Careers Case Studies LinkedIn Facebook Twitter YouTube RSS Legal Information Privacy Policy © 2016 Forcepoint LLC. Problem 3: You didn't state if you were using dc agent or logon agent. http://www.websense.com/support/article/t-kbarticle/Enabling-Active-Directory

Websense Active Directory Synchronization

It seems the software doesn't know how to reach your AD server. | 4 Posts Reply solarboyz1 replied on 11 Jun 2009 6:36 AM rated by 0 users The test and User Search Filter: Filters user information that is displayed in the Add Users dialog box.Group Search Filter: Defines how group information is displayed in Websense ManagerDomain Search Filter: Defines how domain Did you raise a support case for this problem? | 1 Posts Reply emrecio replied on 5 Jan 2010 8:08 AM rated by 0 users I started getting this error message

There is a hotfix which mentions the delegate administrator problem, I applied this but it didn't have any effect. A good way to check the credentialsare correct and your global catalog server is working OK is to use ADSIEDIT. Generated Fri, 30 Sep 2016 05:35:45 GMT by s_hv1002 (squid/3.5.20) If it is not, you can use port 389 instead. | 11 Posts Reply MikeB.

The Advanced Directory Settings dialog box appears.Examine the default settings Active Directory provides. Websense Dc Agent The configuration is in Mixed Mode. | 5,219 Posts Reply CommunityAdmin replied on 5 Jan 2010 9:49 PM rated by 0 users Could you please copy and past the error message Call support so we can help resolve this. | Page 1 of 2 (17 items) 1 2Next > Contact Us Free Trials & Demos Careers Case Studies LinkedIn Facebook Twitter https://www.websense.com/content/support/library/web/v80/ls_errors/ls_err_directorysvc.aspx replied on 12 May 2009 12:04 PM rated by 0 users Follow-up: When I go into "Policy Management -->Clients-->Add Clients", and click on Directory Entries to select users, the following error

Websense Server may be down or unreachable Topic 51276| TRITON AP-WEB and Web Filter & Security, v8.0.x, v8.1.x| 12-Oct-2015 This warning indicates that Log Server is unable to get user and A policy has already been assigned to this user in role: Super Administrator." (v7.0 Hotfix 21, 29, v7.0.1 Hotfix 12, 19, 22) Directory clients (users, groups, and domains/organizational units) are now Your cache administrator is webmaster. At some point the production server did have Active Directory working as we have user policies defined.

Websense Dc Agent

Websense software can use LDAP expressions to classify users for filtering purposes. All Rights Reserved TRITON - Web Security HelpWebsense Web Security v7.5 Library Search: Troubleshooting > Reporting issues > Log Server cannot connect to the directory service Log Server cannot connect to Websense Active Directory Synchronization Websense is running on the Domain Controller for this site (there's only one server), I have the Directory Services in Settings set to "Active Directory (Native Mode), under Global Catalog Servers Ensure your "Domain\User" and password is added correctly.

When unchecked, SSL is not used. this contact form The Settings dialog box appears.Select Directory Service at the left. Im using the domain Admin account and im getting this error - any ideas? Typically, the default settings are adequate.To secure communications between Websense software and Active Directory Server, check Use SSL.Selecting the Use SSL option tells Websense software to use Secure Sockets Layer (SSL)

I'm afraid another deadend. | 5,219 Posts Reply CommunityAdmin replied on 29 Jun 2009 12:26 PM rated by 0 users make a case and post it here. | 1 Posts Any other ideas? | 5,219 Posts Reply CommunityAdmin replied on 17 Jun 2009 12:01 PM rated by 0 users Ensure your "Domain\User" and password is added correctly. Your cache administrator is webmaster. have a peek here There are five domain controllers for the domain.

One oddity I notice is that if I run tcpdump on the test system I see 3268 traffic going to the catalog server from the test system. Our active directory is in native mode (Windows Server 2003 functional level). A new wsedir.ini file parameter (NetworkAddressAttribute) can be used to specify where user machine IP addresses are stored. (v6.3.3 Hotfix 08, v7.1 Hotfix 24, 30) eDirectory Agent now connects to Novell

Websense Server may be down or unreachable Unable to initialize the Directory Service.

Windows Active Directory (Native Mode) Websense Express supports Windows Active Directory accessed via Lightweight Directory Access Protocol (LDAP). For v7.x, check your backups--the eimserver.ini file is collected when running a wsbackup.After restoring, restart Websense Filtering Service. The error no longer appears, and computer and network clients are displayed normally. (v7.0 Hotfix 08, 21, 29, v7.0.1 Hotfix 12, 19, 22) When an administrator adds directory clients, Websense software replied on 9 Jun 2009 1:16 PM rated by 0 users I un-installed version 7.01 and installed 7.1.

Enter the DN components separately in the User Name, Account Folder, and Domain Name fields. Note that with the original hotfix, the configuration required setting an INI file parameter; in this version, the configuration is performed in TRITON- Web Security. (v7.0.1 Hotfix 13, 26, 29) A ldap_simple_bind: Can't contact LDAP server [, 3268, ]    (seen in the Event Viewer Application Log) Resolution   Windows NT Directory/Active Directory (Mixed Mode) By default, Websense Express is configured to Check This Out any other ideas?

If you would like more information please email :[email protected] here to return to the previous page.   Resolution This is a general login failure error message. Please try the request again. If you have further questions, don't downgrade. Otherwise, local groups are not displayed when you add users and groups to Websense Manager.

Log in with an elevated account and assign the task specific account any of the “View” permissions. You should not be able to log in without receiving the error message.  Notes & I've spent a lot of time on this and am running out of ideas. You might want to do this test and trace the communication to find out what's going on. | 8 Posts Reply strife replied on 22 Jun 2009 2:22 PM rated by Under Settings, Logon Directory, I've checked the "Use a directory server for administrator authentication" Could the Port Number, which defaults to 3268, be bad and need to be changed?

Connections are now allocated correctly, and user identification works as expected. (v7.1 Hotfix 28) Users who log on to Novell eDirectory via Novell ZENWorks are now identified properly by eDirectory Agent. I found that if the credentials you are using to connect to AD are wrong, Websense will log an error in the application event log like this: 0x1488000: An error occurred To resolve this problem, configure the firewall to permit access over the ports used for communication between these components. Login Resources News & Blogs SOLUTIONS Cloud Security for Cloud Office 365™ / Cloud App Security Web/Email Security in the Cloud Discovering Cloud App Usage Threat Protection for Linux App Farms

All Rights Reserved. Alternatively, select Full Distinguished Name to enter the distinguished name as one string in the User DN field.Repeat steps a-e for each Global Catalog Server machine. Websense Server may be down or unreachable. Please verify that this process can access the directory service.

Go to Settings > Directory Services to verify your configuration. Also, please open websense.log file (in the websense\bin folder), and give me the recent error logs for my research. The Domain Forest dialog box appears.Enter the machine name or IP address of the Global Catalog Server.Enter the Port over which Global Catalog Server communicates with Policy Server (default is 3268).Enter